Privacy Policy
Last updated: July 30, 2026
Imago Manufacturing, identified in the corporate information available on this website, respects your privacy and is committed to protecting the personal data of customers, suppliers, partners, applicants, visitors, and other individuals who interact with us.
This Privacy and Cookie Policy explains how we collect, use, store, share, and protect personal data through this website, in accordance with Brazilian Federal Law No. 13,709/2018, the Brazilian General Data Protection Law, known as the LGPD.
By accessing or using this website, visitors acknowledge the practices described in this Policy.
1. Data Controller
Imago Manufacturing acts as the data controller for personal data processed through this website and is responsible for decisions regarding the purposes and methods of such processing.
Questions, requests, or communications regarding privacy and personal data protection may be submitted to:
Email: hello@imago.ind.br
2. Personal Data We May Collect
Personal data may be collected directly from visitors or automatically during website navigation.
2.1. Data provided by visitors
When completing and submitting the contact form, visitors may provide:
name;
email address;
telephone number;
company name;
job title or position;
subject of the inquiry;
information entered in the message field;
documents or files voluntarily submitted, when this functionality is available.
The fields requested may vary depending on the form available on the website.
Visitors should not submit sensitive personal data, confidential information, or third-party data that is not necessary for handling their request.
2.2. Data collected automatically
During website navigation, certain technical information may be collected automatically by the website, hosting platform, or integrated technology services, including:
IP address;
date and time of access;
browser type and version;
operating system;
device type;
pages visited;
approximate time spent on the website;
traffic source;
technical, operational, and security logs;
cookie identifiers or similar technologies;
approximate location derived from the IP address, when available.
This information may be used to maintain the website’s operation and security, understand its performance, and improve the browsing experience.
3. Purposes of Personal Data Processing
Personal data may be processed for the following purposes:
receiving, reviewing, and responding to messages submitted through the contact form;
contacting visitors through the communication channels they provide;
answering questions and providing information about Imago’s products, services, and capabilities;
preparing proposals, quotations, presentations, or commercial information requested by visitors;
evaluating supply, development, partnership, or service opportunities;
maintaining records of communications and business relationships;
forwarding requests to the appropriate department or company within the Imago Group;
improving the website’s operation, content, security, and user experience;
carrying out statistical and performance analysis when the relevant tools are enabled;
preventing fraud, misuse, unauthorized access, and security incidents;
complying with legal, regulatory, or contractual obligations;
exercising or defending rights in administrative, judicial, or arbitration proceedings.
Personal data will not be used for purposes incompatible with those described in this Policy.
Submitting a message through the contact form does not automatically authorize Imago to send ongoing advertising or promotional campaigns. Where applicable, such communications will be conducted in accordance with the law and may be discontinued upon request.
4. Legal Bases for Processing
Depending on the purpose and context, personal data may be processed under one or more legal bases provided by the LGPD, including:
the data subject’s consent;
performance of a contract or preliminary procedures related to a contract requested by the data subject;
compliance with a legal or regulatory obligation;
regular exercise of rights in judicial, administrative, or arbitration proceedings;
legitimate interests pursued by Imago or third parties, provided that the data subject’s rights, fundamental freedoms, and legitimate expectations are respected;
protection against fraud, misuse, and security incidents.
Where processing is based on consent, the data subject may withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
5. Cookies and Similar Technologies
Cookies are small files stored on a visitor’s device during website navigation. They may be used to enable website functions, store preferences, improve security, measure page performance, and, where authorized, personalize content or advertising.
In addition to cookies, the website may use similar technologies, including pixels, tags, identifiers, browser local storage, and server logs.
The technologies actually used may vary according to the functionalities, settings, and integrations enabled on the website.
6. Categories of Cookies
The website may use the following categories of cookies:
6.1. Strictly necessary cookies
These cookies are required for the website’s basic and secure operation and may support:
page loading and display;
operation of the contact form;
load balancing;
prevention of fraud and malicious access;
storage of privacy preferences;
maintenance of website stability and security.
These cookies may be used without specific authorization when they are essential for the operation of the website or the provision of a service requested by the visitor.
Disabling these cookies may affect certain website functions.
6.2. Functionality cookies
These cookies allow the website to remember visitor choices and preferences, such as language, region, display settings, or other customizations.
When they are not strictly necessary, they will be used in accordance with the preferences selected by the visitor.
6.3. Analytics or performance cookies
These cookies may be used to understand how visitors use the website, including:
most frequently visited pages;
approximate browsing duration;
source of visits;
occurrence of errors;
technical performance;
interaction with website content and elements.
This information helps improve the website’s content, structure, and operation.
Whenever possible, data will be used in an aggregated or anonymized form. Non-essential analytics cookies will be subject to the visitor’s privacy settings or consent, where applicable.
6.4. Advertising and marketing cookies
If enabled, these cookies may be used to:
measure campaign effectiveness;
limit repeated advertisements;
understand interactions with promotional content;
display more relevant advertising on third-party websites or platforms;
create campaign audiences or measure conversions.
These cookies are not necessary for the website’s basic operation and should only be activated in accordance with applicable preferences and authorizations.
6.5. Third-party cookies
Certain website functionalities may be provided by third parties, including:
hosting platforms;
audience analytics services;
automated access protection tools;
embedded maps;
videos;
social networks;
messaging applications;
fonts, images, or other external content.
These third parties may use their own cookies or technologies and process certain information in accordance with their respective privacy policies.
7. Session and Persistent Cookies
Depending on how long they remain active, cookies may be classified as:
session cookies: active only during the browsing session and generally deleted when the browser is closed;
persistent cookies: remain stored for a defined period or until deleted by the visitor.
The storage period may vary depending on the purpose, technology provider, and applicable settings.
8. Managing Cookie Preferences
When the website uses non-essential cookies, visitors may be given options to:
accept all cookies;
reject non-essential cookies;
select specific categories;
change their preferences at a later time.
Visitors may also configure their browser to block, restrict, or delete cookies. These settings vary depending on the browser and device used.
Blocking strictly necessary cookies may prevent certain areas or features of the website from functioning correctly.
Deleting cookies or changing preferences does not affect the lawfulness of processing previously carried out on a valid basis.
9. Sharing of Personal Data
Imago does not sell or commercially trade personal data.
Information may only be shared when necessary with:
companies within the Imago Group, for the routing and handling of requests;
website hosting, infrastructure, maintenance, and security providers;
email providers and communication tools;
technology, analytics, and storage service providers;
website support or development providers;
legal, accounting, financial, or other professional advisers subject to confidentiality obligations;
partners involved in preparing proposals or handling requests, when necessary and compatible with the stated purpose;
public authorities, regulatory bodies, or courts, when required by law, a valid order, or the need to defend rights;
third parties involved in a corporate reorganization, acquisition, merger, consolidation, or similar transaction, subject to applicable legal requirements.
Service providers that process data on behalf of Imago must use the information only for the contracted purposes and adopt appropriate security and confidentiality measures.
10. International Data Transfers
Some hosting, email, storage, security, analytics, or technology infrastructure providers may operate servers or carry out processing activities outside Brazil.
In such cases, an international transfer of personal data may occur.
Imago seeks to use providers that adopt data protection measures compatible with the LGPD and appropriate mechanisms to preserve data security, confidentiality, and data subject rights.
11. Data Storage and Retention
Personal data will be stored for as long as necessary to fulfill the purposes described in this Policy, including:
handling the submitted request;
maintaining the history of the business relationship;
preparing or performing contracts;
complying with legal, regulatory, tax, or contractual obligations;
preventing fraud and security incidents;
exercising or defending rights;
complying with applicable legal and limitation periods.
Retention periods may vary depending on the nature of the data and the purpose of processing.
Once the need for use has ended, personal data will be deleted, anonymized, or securely retained when storage is permitted or required by law.
12. Information Security
Imago adopts reasonable administrative, organizational, and technical measures appropriate to its activities to protect personal data against:
unauthorized access;
loss;
alteration;
improper disclosure;
destruction;
misuse;
accidental or unlawful processing.
Such measures may include access controls, permission restrictions, password protection, security tools, backups, system updates, and guidance for individuals authorized to process personal data.
Despite these efforts, no electronic transmission or storage system is entirely free from risk.
If a security incident capable of causing relevant risk or harm to data subjects is identified, Imago will take the investigation, containment, remediation, and notification measures required by applicable law.
13. Data Subject Rights
Data subjects may exercise the rights provided under the LGPD, as applicable, including:
confirmation of whether personal data is being processed;
access to personal data;
correction of incomplete, inaccurate, or outdated data;
anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;
data portability, subject to applicable regulations and commercial and industrial confidentiality;
information regarding public and private entities with which data has been shared;
information regarding the possibility of withholding consent and the consequences of doing so;
deletion of data processed on the basis of consent, subject to legal retention requirements;
withdrawal of consent;
objection to processing carried out in violation of the law;
review of decisions made exclusively through automated processing, where applicable;
filing a complaint with the Brazilian National Data Protection Authority, known as the ANPD.
Requests may be submitted to: hello@imago.ind.br
To prevent fraud and protect the data subject’s information, Imago may request additional information required to verify the requester’s identity or the authority of a representative.
Requests will be reviewed and answered in accordance with the terms and timeframes established by applicable law.
14. Automated Decision-Making
Imago does not currently use data collected through the contact form to make decisions that produce relevant effects based exclusively on automated processing.
If such practices are adopted in the future, this Policy will be updated and the applicable rights of data subjects will be respected.
15. Children’s and Adolescents’ Data
This website has an institutional, industrial, and commercial purpose and is not specifically directed toward children or adolescents.
Imago does not intentionally seek to collect children’s personal data through this website.
If the improper collection of such information is identified, a parent or legal guardian may request its review or deletion by contacting hello@imago.ind.br.
16. Third-Party Links and Services
The website may contain links to pages, social networks, messaging applications, maps, videos, or services operated by third parties.
Imago does not control the privacy practices of such third parties and is not responsible for content or data processing carried out outside its own digital environments.
Visitors should review the privacy policies of the relevant third-party services before providing personal information.
17. Changes to This Policy
This Policy may be updated to reflect:
legal or regulatory changes;
changes to website functionalities;
the adoption of new technologies;
the addition or removal of suppliers and integrations;
changes to Imago’s internal processes.
The updated version will be made available on this page together with the date of the latest revision.
Material changes may be communicated through a notice on the website or through other channels considered appropriate.
18. Contact
Questions, requests, or communications regarding this Policy, the use of cookies, or the processing of personal data may be submitted to:
Imago Manufacturing
Email: hello@imago.ind.br